Last updated February 19, 2026
Thank you for subscribing to shorts.vision, operated by JK Digital Productions ("Company," "we," "us," "our"). This Refund Policy outlines the terms under which you may request a refund for purchases made through our Services.
All payments for our Services are processed by our Merchant of Record, Polar. Polar handles billing and payment processing for purchases made through our Services.
Initial Purchase
Customers are eligible to request a refund within 30 days of their initial purchase unless stated otherwise during the purchase process.
Renewals
For subscription renewals, refund requests must be made within 7 days of the billing date.
Exceptions
Refunds may not be granted if a customer has significantly used the service, violated our terms of use, or for issues not related to the functionality of our service (e.g., change of mind).
We may issue refunds outside this policy when required by law or when our payment provider determines it is necessary for fraud or dispute prevention.
To request a refund, please contact our support team at contact@shorts.vision with your transaction details.
Our team will verify the purchase through Polar and assess the eligibility for a refund. We aim to process refund requests within 7 business days of receipt.
Please review Polar's Terms of Service for additional details regarding payment processing and buyer protections.
Refunds will be issued through the original payment method used during the transaction, in accordance with Polar's policies. Please allow up to 10 business days for the refund to appear on your statement, depending on your payment provider.
Subscriptions can be canceled at any time by accessing your account settings or contacting our support team.
After cancellation, you will have access to your subscription until the end of the current billing cycle. Requesting a refund does not automatically cancel your subscription.
Certain services or features may be non-refundable. These will be clearly marked as "non-refundable" during the purchase process.
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We will notify customers of significant changes to this policy through our website or via email.
For any questions or concerns regarding our Refund Policy, please contact us at:
By using our Services, you agree to this Refund Policy and our Terms and Conditions.